Vision - A unique partnership
After the sale, we are not yet finished. On the contrary, that’s when it starts for us. INDIC’s technicians and engineers are always ready to assist you. This is how we build a unique long-term partnership.
Mission - International growth
In the Benelux, we will continue to build on our long-term customer relationships. In other countries, we are successfully expanding our customer base.
Yeah, sure. What counts for INDIC is not brand awareness, but that you are satisfied. We are happy to stick partners’ logos on the devices we deliver.
We have all spare parts in stock in our warehouse. They’ll be with you within two days.
No, it doesn’t matter what’s causing the malfunction. One phone call and we’ll come to your site to replace the remote control. In exchange for the damaged device, you will receive a new one free of charge. Yeah, even when you were at fault.
Karel Dewilde
“We have been using Ikusi (now Danfoss) radio controls on our overhead cranes for 20 years, customized by INDIC. When we wish, their technicians will come on-site to do the installation. The collaboration runs smoothly. There are never errors in the delivery and we receive a quick answer to all our questions. ”
Christophe Devroe
“INDIC has been a loyal and correct partner of Cluma for 15 years. They share their knowledge as much as possible so that we can perform most of the services ourselves. When they do have to help, they do so quickly and professionally. They always inform us accurately about their actions at our customers. ”
Bram Cocquyt
"INDIC's service makes all the difference. In urgent cases, we can often pick up a system on the day itself. In the case of telephone support, we immediately get someone on the line with knowledge of the situation. Besides, it's just plain good material."
Jack Goldsmits
"INDIC builds the electrical cabinets for our machines. This requires close cooperation. Their employees have a no-nonsense style, but also listen carefully to our needs. Moreover, they are always approachable. For example, I myself am in direct contact with their general manager".
Clement Franssens
"As a subcontractor, INDIC often goes directly to our customers for service and maintenance. Their attitude is always professional and solution-oriented. Our collaboration has lasted for 25 years, so you know you can trust each other".
Benny Smets
"In the event of a remote control malfunction at one of our customers, INDIC professionals are quickly on site to solve the problem. A unique service that is worth its weight in gold to us. After all, we don't want to leave our customers out in the cold."
Bram Cocquyt
"INDIC's service makes all the difference. In urgent cases, we can often pick up a system on the day itself. In the case of telephone support, we immediately get someone on the line with knowledge of the situation. Besides, it's just plain good material."
Eric Nuez
"We have about thirty overhead cranes equipped with INDIC remote controls. The reliability of these systems is of vital importance to us. Thanks to INDIC's fast and targeted service, the slightest malfunctions are quickly remedied".
